Consumer

Implementing AI in a Digital Transformation of a CPG Company

Global CPG Company

The Story

The Challenge

We are a global CPG company and by mid-2024 we want to integrate five Gen AI use cases with the aim to elevate both our operational efficiency and competitive edge. We need to work with a partner that can assist us in developing a comprehensive methodology for reviewing, refining, and selecting the most suitable use cases. We then require recommendations on developing a robust implementation strategy for each.

Our Approach

In collaboration with the CPG company, ADAPTOVATE developed a comprehensive methodology for Gen AI use-case selection.

Defined a methodology for selecting use cases for Gen AI implementation — categorising use cases by AI tool type, identifying appropriate AI tools for clusters of use cases, curating a top 5–10 use-case recommendation using detailed criteria and a ranking system, defining the scope and Definition of Done for each use case, and reviewing and amending use cases
Conducted discovery sessions with senior leadership to get a high-level understanding of the priorities, pain-points and bottlenecks within each department
Identified the project champion and project teams to execute the selected use cases
Co-designed an implementation strategy with the client to ensure successful execution of the use cases within the departments

Outcomes

Through close collaboration, ADAPTOVATE developed a comprehensive methodology for Gen AI use-case selection, ran insightful discovery sessions with senior leadership to build a deep understanding of departmental priorities, and established project champions and dedicated teams for effective execution — co-designing a thorough implementation strategy with clearly defined scopes to ensure seamless, successful delivery aligned with priorities.