ADAPTOVATE
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Non-profit and Net Impact
Operating Model & Strategy Shift

Accelerating Delivery in a Not-for-Profit Organisation

Australian Arm of an International Development & Humanitarian Organization

The Story

The Challenge

Our organization started over 80 years ago, and as such we have legacy habits we need to change. We see silos across the business, resulting in a lack of collaboration, transparency and ownership of delivery of outcomes that align to strategy. We believe we need to change our mindset, our culture and our ways of working to achieve better outcomes to meet the needs of modern-day environments.

Our Approach

In collaboration with the humanitarian organization, ADAPTOVATE better aligned the executive team, linking strategy to work and cascading OKRs to six teams. Through a series of workshops with the CEO and leadership teams, we:

  • Provided remote training on OKRs, roadmaps and integration of roadmaps into operating rhythms
  • Set measurable Annual Objectives with Key Results (OKRs) to link the 5-year organizational strategy to work being delivered
  • Cascaded and broke down OKRs into a delivery roadmap for 6 teams through ideation sessions, with work prioritized according to impact
  • Introduced the leadership and teams to easy-access digital artefacts that could be used across the organization to improve collaboration across teams and provide transparency on work being delivered

Outcomes

ADAPTOVATE aligned the executive team and linked the organization’s 5-year strategy to delivery — cascading OKRs to six teams and introducing shared digital artefacts that improved collaboration, transparency and ownership of outcomes across the organization.

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